Return & Refund Policy

Last updated: June 15th 2025

We want you to love your purchase from UJJA Wear. If something isn’t right, we’re here to help.

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🛍️ Returns

We accept returns within 5 days of delivery.

To be eligible for a return:

• The item must be unused, unworn, and in its original packaging.

• You must include proof of purchase (order number or confirmation email).

❗ Non-Returnable Items:

• Final sale items

• Gift cards

• Items marked as non-returnable or clearance

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🔄 Exchanges

Need a different size or color? Contact us to arrange an exchange. We’ll ship the replacement after we receive and inspect the original item.

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💵 Refunds

Once we receive and inspect your return, we’ll notify you via email. If approved, your refund will be processed within 5–10 business days to your original payment method.

Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

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📦 How to Start a Return

Email us at sales@ujjawear.com with:

• Your name

• Order number

• Reason for return

We’ll respond with return instructions. Please do not send items back without authorization.

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

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